We'd Love to Hear From You
Have questions about our ISO 8601 Duration Converter? Found a bug or have a feature request? We're here to help! We're always happy to hear from users and improve the tool based on your feedback.
Whether you're a developer looking for technical support, an SEO professional with questions about implementation, or a user with suggestions for improvements, we welcome your input.
How to Reach Us
What You Can Contact Us About
We're here to help with a variety of topics:
🐛 Bug Reports
Found something that's not working correctly? Please let us know! Include details about what you were trying to do, what happened instead, and your browser/device information if relevant.
💡 Feature Requests
Have an idea for improving the tool? We're always looking for ways to make the converter more useful. Whether it's a new input method, output format, or integration feature, we'd love to hear your suggestions.
❓ Technical Support
Need help understanding ISO 8601 duration format or how to implement it in your project? We can provide guidance on best practices and common use cases.
📚 Educational Questions
Learning about ISO 8601 standards? We're happy to explain concepts, provide examples, or point you to additional resources.
🤝 Partnership Opportunities
Interested in integrating our tool into your platform or have ideas for collaboration? We're open to discussing partnerships and integrations.
Response Time
We typically respond to emails within 24-48 hours during business days. For urgent technical issues, we'll do our best to get back to you as quickly as possible.
Please note that we're a small team, so response times may be slightly longer during weekends and holidays. We appreciate your patience!
Before You Contact Us
To help us help you better, please consider the following:
- Check our documentation: Browse our ISO 8601 guide for common questions and examples
- Try the tool first: Test your duration strings in our converter to see if it works as expected
- Include details: For bug reports, include your browser, operating system, and specific steps to reproduce the issue
- Be specific: The more details you provide, the better we can assist you
Privacy & Data Handling
When you contact us via email:
- Your information is private: We don't share your email or personal information with third parties
- Secure communication: Your messages are handled securely and confidentially
- No spam: We only use your email to respond to your inquiry
- Data retention: We may keep your email for reference, but you can request deletion at any time
Ready to Get in Touch?
Don't hesitate to reach out! We're committed to making the ISO 8601 Duration Converter the best tool it can be, and your feedback is invaluable in that process.
You can also use our tool while you're here: